"Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards ~ and living up to them ~ is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." ~ Seth Godin Read More

"The only way to know how customers see your business is to look at it through their eyes" ~ Daniel R. Scroggin Read More

"There is only one boss. The customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else" ~ Sam Walton Read More

The essential question is not, “How busy are you?” but “What are you busy at?” “Are you doing what fulfills you?” ~ Oprah Winfrey Read More

"More business is lost every year through neglect than through any other cause."~ Jim Cathcart Read More