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Business Coaching Tip To Create Devoted Customers

Tuesday, November 20, 2012   By Mike Reddy

 

Keeping customers happy is one thing but cultivating customers that absolutely stand by your brand is quite another.

Leave your sales pitches at the door and engage in meaningful conversations with your customers. Focus on building the relationship rather than making the sale.

Under-promise and over deliver every time.


Mike Reddy is a Chartered Accountant, business coach and advisor helping businesses in Sydney, Melbourne, Brisbane and Gold Coast to easily increase their profits and cash flow. He is currently President of the North Sydney Chamber of Commerce, a Regional Councillor for Sydney North East and a member of the Institute of Chartered Accountants Sydney leadership team. As well as advising businesses, Mike presents business development seminars and webinars and is regularly contacted by the media to comment on small business matters. You can connect with him on Facebook, Twitter and Google+.