Nobody (and no business!) is perfect. There will be angry, disgruntled and dissatisfied customers, no matter how flawlessly your business plan is executed.
Take control of the negative and you can seamlessly channel these into positives. Read More
The marriage between sales and social media is a fairly seamless one.
Very much like real marriage, without active listening and the willingness to compromise the relationship can be far from happy. Read More
Growth is not always a preferred option but, as a business coach, I often suggest that the goal is to always appear as if you are steadily increasing business, even in the slowest periods. Creating the illusion of being bigger than you are can be a smart advantage to small businesses - when done right. Read More
As a business coach I often get involved in small business marketing and I harp a lot on individuality, standing out from the pack, finding your niche, being unique, etc.
While this philosophy holds true, it is equally important to take a look at other success stories and to learn from them. Read More
As a business coach often brought in to help build a business, I would suggest you don’t have the luxury of shying away from criticism.
It is inherent - there will be times when it feels like its coming from all sides as you make decision after decision, simply trying to keep the motors running. Read More
With 2.7 billion “Likes” posted daily on Facebook, there are some facts you truly need to understand as to whether or not you should send your money in that direction and if so how much and how can you do it most effectively. Read More