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Redefining Your Role

Thursday, August 06, 2015 Mike Reddy

As your business becomes more successful you may well find as the business owner that you are spreading yourself thin, perhaps getting lost in menial tasks and uncertain what your role is.

To be frank, small businesses no matter if they are successful or not, can really sap your time and emotional strength.  Read More

How To Create A Strong Password

Thursday, July 30, 2015 Mike Reddy

If you are like most small business owners, thinking about passwords may make your head want to spin. They are cumbersome to create, difficult to remember and a huge pain to deal with when forgotten.

But they protect everything you have worked for and therefore demand strength!  Read More

Good Customer Service = Great Business Success

Thursday, July 16, 2015 Mike Reddy

Nobody (and no business!) is perfect. There will be angry, disgruntled and dissatisfied customers, no matter how flawlessly your business plan is executed.

Take control of the negative and you can seamlessly channel these into positives.  Read More

5 Ways To Make Your Small Business Look BIG

Thursday, July 02, 2015 Mike Reddy

Growth is not always a preferred option but, as a business coach, I often suggest that the goal is to always appear as if you are steadily increasing business, even in the slowest periods. Creating the illusion of being bigger than you are can be a smart advantage to small businesses - when done right.  Read More

What To Do With Late Paying Customers

Thursday, June 18, 2015 Mike Reddy

The scenario is typical: product has been delivered, invoices sent, reminder notifications pushed out, and still no word from the customer.  Ladies and gentlemen, you have a late payer!  Read More

Are You a Micromanager?

Thursday, June 04, 2015 Mike Reddy

As an entrepreneur, you were probably micromanaged at some point in your career and finally made the decision to be your own boss to escape the micromanager.

The question then arises, as an entrepreneur have you become a micromanager (possibly worse than the one you escaped)?  Read More