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Unique Ways to Show Appreciation to Your Team

Thursday, April 02, 2015 Mike Reddy

Though you probably appreciate your employees a great deal, often in the course of a day you likely fail to show them. Here are some unique ways to show your employees appreciation, keep them motivated and loyal, and help your business continue to move forward successfully.  Read More

Marketing To Your Perfect Customer – Using Your Customer Profile

Thursday, March 26, 2015 Mike Reddy

Let’s do a quick review of your customer profile and then move on to how to take that data and market to your perfect customer. You’ve gathered information and built your customer profiles based on the defining characteristics of your customers. You’ve included geographics (regions, cities), demographics (gender, language, age, income), psychographics (personality, lifestyle) and behaviours (actions, attitudes, the where, why, and how they buy).

Now you are ready to take this information and market your perfect customer.  Read More

The Numbers Every Business Owner Needs To Know

Thursday, March 19, 2015 Mike Reddy

Let’s be honest - a crystal ball would be so much better than a business coaching expert when starting a new business venture. The ability to predict the outcome would remove a significant amount of stress that burdens small business owners. But, even without psychic powers, it can still be possible to get a good look into the future if you simply look at the numbers.  Read More

How to Deliver Bad News

Thursday, March 12, 2015 Mike Reddy

Delivering bad news is never easy, but there are some things you can do to soften the blow and give the message tactfully and empathetically. Ideally your bad news will be delivered with skill so that the recipient ultimately continues in a positive relationship and supports the decision.  Read More

Five Tips to Become a Better Negotiator

Thursday, March 05, 2015 Mike Reddy

Negotiation is a skill that every business professional needs to learn and practice in order to achieve success. Here are five tips to help you become a better negotiator.  Read More

Finding Your Perfect Customer - Creating a Customer Profile

Thursday, February 26, 2015 Mike Reddy

What if you could know EXACTLY what to say in your marketing message or your blog to reach a wide customer base? What if you could identify EXACTLY the brand you need to portray to attract a vast number of new customers? If you knew what it was you would do it wouldn’t you? Creating a customer profile can give you the information you need to do just that.  Read More